FAQ

Yes, all of Dr. Sebi’s Cell Food Products are 100% natural, wild crafted, and safe to use. Each herb used in our formulas is selectively picked and tested by a laboratory before use. We take pride in preparing these special compounds that will optimally help in the reversal of conditions. We do however always recommend that if you have any concerns, please consult with your primary physician.

Due to the complex legal and regulatory landscape surrounding Full Spectrum Hemp products, all companies that sell these products must comply with strict rules about labeling and marketing to avoid legal penalties. To ensure compliance with these regulations, Dr. Sebi's Cell Food decided to separate all Full Spectrum products from the other herbal teas and supplements into a different sub-domain. This separation can help us navigate the complicated legal situation around Hemp-derived products and avoid any legal issues that could arise from non-compliance with these regulations.

No. Dr. Sebi’s death, unfortunately, opened an opportunity for other “experts” to come forward and to make unfounded claims about our company and the formulas used to make Dr. Sebi’s Cell Food. Not one of these people have any proof or grounds for the accusations against Dr. Sebi or his products. Dr. Sebi’s Cell Food is today run by people selected and trained by Dr. Sebi himself. The staff at Dr. Sebi’s Cell Food is managed by Pablo Medina, Dr. Sebi’s disciple, friend and long time associate. Pablo Medina is the only person who worked with Dr. Sebi when he developed his latest and improved formulas.

No. Please alert us, through the customer service line, if you discover anyone claiming to sell or distribute Dr. Sebi’s Cell Food. This website and our physical location in Los Angeles are the only places where you can purchase Dr. Sebi’s Cell Food products. Do not buy or trust products sold anywhere else.

Generally, buyers pay additional costs such as duties, taxes, and customs clearance fees. Import duties, taxes, and charges are not included in the price or shipping costs. These charges are the buyer’s responsibility. Please understand that this is standard practice among e-commerce stores and other retailers. 

We recommend checking with your country’s customs office to determine what these additional costs are. Additionally, contact your custom’s office to learn about specific restrictions, licensing, or special provisions on the import of your goods.

We create the shipping label and fill out the commercial invoice and other customs forms appropriately to expedite customs clearance. In these documents, we include a full description of the goods (i.e., what it is, what it’s used for, the ingredients and the country of origin) and the value of the goods. If, however, you are asked this information please make sure to include all details possible to reduce the risk of customs delays or holds impacting delivery. 

We understand that some countries heavily restrict the shipment of dietary supplements and some others place restrictions and require additional permits from the importer. Each country has a different custom agency with specific laws and requirements that unfortunately are out of our control. We would love to be able to ship Dr. Sebi’s products and spread his knowledge without restriction to each and every corner of the world, however, international laws do not evolve as fast as commerce does and this significantly impacts our reach.

Please be advised that we are not responsible for packages being held by custom or local authorities.

We have listed below a few resources of some of the world’s major carriers where you will be able to find detailed information of your country’s specific requirements and restrictions. 

https://www.ups.com/ga/CountryRegs?loc=locale

https://pe.usps.com/text/imm/ab_toc.htm

http://www.fedex.com/us/international-resource-center/

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