15 DAY MONEY-BACK GUARANTEE
Every Dr. Sebi’s product comes with a 15 day money-back guarantee. It is our commitment that you will be fully satisfied with every item that you purchase from us. If you are not satisfied with one of our products that you have purchased, you may return the item within 15 days from the date your product was shipped for a full refund of the purchase price, minus the shipping, handling, wrapping or other charges. The item must be returned unused, in good condition, in original box and packaging (whenever possible) and with all paperwork and accessories to ensure full credit. This policy does not apply to Dr. Sebi’s Membership and Gift Cards.
For a full refund on used products that you were not fully satisfied, the returned product must meet the following criteria:
• The product must be in good condition
• The product must have original box and packaging
• 75% of the product must remain unused.
To return a product please follow these simple steps:
• Pack the item securely in the original package, if possible.
• Enclose a copy of the product order with the item.
• All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
• All return packages must be shipped to:
o Dr. Sebi’s Cell Food
o 2807 La Cienega Avenue
o Los Angeles, CA 90034
• Keep the return tracking from the package you are returning to ensure that the package is returned to the proper address.
• You can expect a refund in the same form of payment originally used for purchase or a check within 30 days of us receiving your returned product if the product meets the criteria mentioned above.
• Checks will be mailed to the address provided when you purchased the product.